Lukas Dzuroska

Head of Communities Qorus Slovakia

As Country Manager at Qorus, Lukas is responsible for managing relations with all member and non-member financial institutions in Poland, Turkey and the Nordic region. In addition, as the Program Director of the SME Summit and SME Banking Council at Qorus, Lukas has demonstrated his expertise on various topics connected to innovation and transformation in retail and SME banking. Moreover, for the past five years, he has co-hosted the Qorus Accenture Innovation Awards in Banking with Jim Marous and has spoken at numerous international conferences across Europe and USA (among many, the Fintech Digital Congress in Warsaw, Chris Skinner´s Banking Club in London, Banking as a Service Summit in Istanbul, TEDx in Slovakia and the Insurance Awards NA chapter in Boston and Chicago). Starting in January 2020, Lukas will take on an additional role in leading a global community and overall expertise for SME Banking at Qorus. You can contact Lukas at lukas@qorusglobal.com.

Topics of Interest

  • Affluent
  • Customer Experience
  • ESG & Sustainability
  • HR & Future Workforce
  • Innovation
  • Insurance
  • Loans
  • Marketing & sales
  • Mobility
  • Open Finance & New FS players
  • Operational excellence & efficiency
  • Payments
  • Physical distribution
  • Retail banking
  • SME Banking
  • Transformation

Challenges Met

  • Customer centricity
  • Digital transformation
  • Financial literacy
  • Hiring and developing talent
  • New branch positionning
  • New business models
  • Omnichannel and context in the service model
  • Pivoting talent to the new realities & changing mindsets
  • Time to market innovation
  • Web 3.0

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