Katarína Poliaková

Communities manager Qorus Slovakia

Katarina joined Qorus (Efma) in 2021 from Swiss Re where she worked firstly as a Change Manager and then as a Reinsurance Business Coordinator, focusing on project and change management activities for global contract and vendor management tools as well as on internal and external communication. Before Swiss Re, she was with ING Bank working as Project Coordinator. Katarina studied European Sciences at the Comenius University in Bratislava, Umea University in Umea and Autonomous University in Barcelona. Besides English, she is also fluent in Spanish language.

Topics of Interest

  • Affluent
  • Customer Experience
  • ESG & Sustainability
  • HR & Future Workforce
  • Innovation
  • Insurance
  • Loans
  • Marketing & sales
  • Mobility
  • Open Finance & New FS players
  • Operational excellence & efficiency
  • Payments
  • Physical distribution
  • Retail banking
  • SME Banking
  • Transformation

Challenges Met

  • Customer centricity
  • Digital transformation
  • Financial literacy
  • Hiring and developing talent
  • New branch positionning
  • New business models
  • Omnichannel and context in the service model
  • Pivoting talent to the new realities & changing mindsets
  • Time to market innovation
  • Web 3.0
Membership

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Today, Qorus is a catalyst for reinvention for our financial services members by helping them to go further, be faster and work together.