Understanding executives’ individual decision-making styles can help companies improve the use of AI in strategic initiatives and overcome flaws in human judgement, according to ESCP Business School's Philip Meissner and Christoph Keding.
Spurred by Covid-19, the adoption of artificial intelligence (AI) recently skyrocketed. Numerous examples show that the use of AI now transcends mere process automation and is increasingly being used to augment decision-making processes at all levels – including top management. “Artificial intelligence for both strategic decision-making (capital allocation) and operating decision-making will come to be an essential competitive advantage, just like electricity was in the industrial revolution or enterprise resource planning software (ERP) was in the information age,” write Barry Libert, Megan Beck, and Mark Bonchek in the MIT Sloan Management Review.
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