Pravex Bank: Banking in wartime

Digital Reinvention
06/02/2023 Interview
profile picture of Andrea Urgolo

Andrea Urgolo


Head of Digital Transformation

Andrea Urgolo is Chief Innovation & Digital Transformation Officer at Pravex Bank, the Ukrainian subsidiary of IntesaSanpaolo. Almost a year after the beginning of the conflict between Russia and Ukraine, he gives us his testimony about his experience and his job as a banker in a time of very serious crisis, and tells us about the incredible achievements of Pravex Bank in coping with such a complicated situation.

When a country is affected by war, as is currently the case in Ukraine, what are the main customer needs?

Well, wars come in many forms, from a skirmish to a localized conflict to a full-scale invasion like the one in Ukraine we all are facing now.

After the initial shock at such unexpected and unprovoked aggression, all citizens of Ukraine had to face a number of issues, from purchase of essential goods, to protection of their savings, to supporting friends and family who are in distress. 

All these activities which are part of basic financial needs in peace times have become overnight extremely difficult if not impossible in some areas of the country. Just think how a simple cash withdrawal can become a dangerous adventure while rockets fly around you…

Want to keep reading?

Become a Qorus member to get access to all our insights

Related news & insights

Digital Reinvention
28/11/2023 Study

Innovation Radar: Reinvention Awards Asia Pacific winners 2023

Discover the most innovative projects from banks and insurance companies in the Asia Pacific region.

28/11/2023 News

Access Bank's global expansion: Asian debut set for Q1 2024

Access Bank, the pan-African banking giant headquartered in Lagos, is on track to launch its inaugural full banking service in...

Digital Reinvention
27/11/2023 Article

HappyNest's gold win: BNP Paribas Fortis rewriting the future of banking at Qorus-Accenture Banking Innovation Awards

In a momentous achievement, BNP Paribas Fortis secured the coveted gold award at the Qorus-Accenture Banking Innovation Awards 2023. The...

Digital Reinvention
27/11/2023 Video

Keeping the dream alive: Banking innovation 2023 trends

During the ceremony of the Qorus-Accenture Banking Innovation Awards 2023, Antonio Coppolecchia, Financial Services Lead EMEA at Accenture Song, presents...

SME Banking
27/11/2023 News

Bank Saqu: Astra Financial and WeLab's digital solution for solopreneurs

Astra Financial, in collaboration with WeLab, has unveiled Bank Saqu, a new digital banking service designed to meet the unique...

26/11/2023 News

Boursorama unveils "Boursoprime": Loyalty subscription for exclusive rewards

French bank Boursorama has launched "Boursoprime," an innovative loyalty subscription offering exclusive benefits to committed customers. Priced at €9.90 monthly,...

Digital Reinvention
26/11/2023 News

GXBank launches beta version: Malaysia's first digital bank

The beta release, exclusively available to 20,000 Malaysians, follows GXBank's early approval to commence digital banking operations, bypassing the operational...

SME Banking
25/11/2023 Article

Celebrating excellence: Commonwealth Bank of Australia triumphs at Qorus Reinvention Awards - APAC 2023

Commonwealth Bank of Australia was named SME Bank of the Year during the ceremony held in Bangkok on November 22.