Innovation in insurance was historically confined to the periphery of the business—underfunded and viewed as likely to result in incremental rather than transformative changes in operations or performance. However, this has changed. Insurers now increasingly see innovation as strategic, purposeful, and critical to their success. What are the key drivers of innovation in insurance today? Where is innovation focused? Does innovation truly pay off?
Matthew Soren Madsen, Managing Director at Accenture and Global Lead for Insurance Operations Transformation, presents the main findings of a study conducted by Qorus and Accenture, titled Illuminating Insurance Innovation.
Matthew also addresses the challenges faced by insurance innovators, revealing seven enablers of value generation, as well as the technologies expected to have the greatest impact on the industry. This is a must-watch video for all insurance innovation experts.
