• 22 Apr 2021
past

Thursday 2:00 PM to 3:00 PM

World Retail Banking Report 2021 webinar

Webinar

The World Retail Banking Report 2021 from Capgemini and Efma explores Banking 4.X, an era where banking is invisibly embedded within customer lifestyles to provide a sustainable, experiential customer journey. Discover how implementing BaaS platform models to unlock the value of open ecosystems and harvesting customer behavioral data to provide hyper-personalized engagement will be the key to success for banks.

In this webinar, we will discuss:
- The widening gap between retail banks' top priorities and customers’ expectations
- The significant benefits of Banking-as-a-Service models
- The steps to become a customer experience-focused leader, providing a unified, sustainable, experiential and inclusive value proposition
- BNP Paribas’ view on embedded finance, platform and beyond banking – the next digital journey for financial institutions
- How Capgemini can help banks undergo the necessary transformation

This webinar is over. You can find recording and presentation in Presentations section after signing in with you Efma account.

 

Speakers

profile picture of Laurent Herbillon

Laurent Herbillon

BNP Paribas

Director Open Innovation & Startup Cooperation

profile picture of John Berry

John Berry

Qorus

CEO

profile picture of Jennifer Lindstrom

Jennifer Lindstrom

Capgemini Invent

VP, Banking and Capital Markets

profile picture of Arindam Choudhury

Arindam Choudhury

Capgemini

VP and Head of Banking and Capital Markets, Insights and Data

profile picture of Elias Ghanem

Elias Ghanem

Capgemini

Global Head of Capgemini Research Institute for Financial Services

Membership

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