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Venkata Indraganti
Commercial Bank of Qatar
Senior AGM, Head of Transaction Banking
Venkata Indraganti, Senior AGM and Head of Transaction Banking at Commercial Bank of Qatar, will speak at the upcoming Qorus Reinvent Forum Dubai 2025. Raheel Vakeel spoke with him to learn more about his career and experience.
Can you introduce yourself and give a brief overview of Commercial Bank of Qatar for those who may not be familiar with banks in the Middle East region?
I have been a career banker and have been with Commercial Bank since 2015. Prior to this, I held leadership roles in transaction banking in Saudi Arabia and India. I am a Certified Documentary Credit Specialist and a Certified Cash Management Specialist.
Incorporated in 1974 as the first private bank in the country, Commercial Bank is today one of the leading financial institutions in Qatar, with a profitable track record since inception. We continue to play an important role in driving innovation and raising service standards across the region through investment in new technology, a clear focus on customers, and prudent management.
Inspired by a crescent shape drawn on a napkin envisioning Qatar’s future, Commercial Bank has grown into a leading institution with over 50 years of service and branches across the nation.
Commercial Bank provides a comprehensive range of services, including retail banking solutions such as savings accounts, credit cards, and mobile applications for seamless transfers; corporate offerings such as trade finance and SME lending; and investment brokerage services for both individuals and institutions.
With a commitment to driving economic growth through innovative digital banking, Commercial Bank is fully aligned with Qatar’s National Vision 2030, emphasizing sustainability and exceptional customer experience. As a recognized leader in digital banking, CB sets the benchmark in digital adoption and innovation, offering world-class features across multiple platforms and applications.
Commercial Bank of Qatar was recently named Best Performing Bank in Qatar and a Top 3 Highest Mover in the Middle East in The Banker’s Top 1000 World Banks Rankings 2025. This recognition, based on audited financials and Tier 1 capital strength, highlights the bank's strong year-on-year performance and solid capital foundation.
How has your role evolved over the past few years in an ever-changing digital environment?
The role and expectations have shifted significantly in recent years, especially as we accelerate digital innovation in alignment with Qatar’s National Vision 2030. Traditionally focused on core services such as trade finance, cash management, and guarantees, my role has evolved into a hybrid strategic–operational leadership position that integrates technology to enhance efficiency, client experience, and revenue streams. This shift has been driven by fintech disruption and the post-COVID acceleration of digital adoption.
Commercial Bank’s corporate digital journey has become a market-leading solution, offering online banking, the first corporate mobile application in the country, and a range of services designed to reduce branch dependency—such as Remote Cheque Deposit, Direct Debit, API Banking, Host-to-Host connectivity, sixty-second remittances, and faster turnaround times supported by real-time tracking.
Our Corporate Trade Portal marked a major transition away from paper-based processes toward online platforms with faster processing times and API-driven integrations. We have also built our own front-end systems and mobile applications to offer customers a seamless experience.
Commercial Bank has made life easier for customers through digital account opening and seamless, multi-product onboarding.
For every product launch, we emphasize customer feedback loops to refine portal features and bridge legacy systems with emerging technologies.
Today, Transaction Banking has become the bank’s transformation and change agent, especially as traditional lending has slowed in the post-COVID economic environment.
Can you tell me more about the presentation you will be giving at the Qorus Reinvent Forum in Dubai?
I will be discussing the digitalization of corporate banking—key trends, opportunities, and the practical experiences shaping the sector.
What is your vision for corporate banking? What will it look like in 2030?
By 2030, I expect transaction banking—the core of corporate banking—to be largely ML- and AI-orchestrated. We will see seamless digital ecosystems that shift from traditional processes to predictive, personalized platforms integrating open banking APIs, fintech partners, and real-time global trade and transaction management.