Retail Banking Summit in Lebanon
Overview
How to Manage Transformation for Sustainable Advantage during Challenging Times
Rapidly changing customer demands is becoming a challenge for banks in Lebanon and is pushing them to innovate at a faster pace, they are looking to cater to the needs of their customer with tailor-made products and at the same time reducing the cost.
The growth of financial industry in Lebanon is at a moderate speed, the branches still play a vital role when it comes to customer dealing mediums. Few banks in the region are collaborating with non-banking players to keep up with the ever changing dynamic of the consumer demands.
The slowly evolving market is raising the risk for the financial services providers and the banks need to transform in order to remain relevant to the customers and their needs. They need to reach their customers more effectively and cost efficiently, ingrain more automation internally, and offer digital financial services propositions which are comparable to what are being offered by large consumer technology companies or Bigtechs.
Efma’s fourth edition of annual Retail Banking Summit in Lebanon will provide a forum for banks where they can learn from leaders in digital finance and discuss the ways in which they can effectively catering to the customer needs both individually as a bank as well as collectively as an industry.
• How to use data analytics and new ways of looking at the big data for underwriting and cross selling opportunities?
• How to create a payments eco-system hospitable for cashless society?
• What are the key ingredients of end-to-end digital onboarding process and what needs to be done to achieve it?
• How to create eco-systems of the future in partnership with new players and Fintechs?
• What will be the role of branch in the future and how to remodel physical distribution to win market share as well as hearts of customers?
• How to build a digital future around customer needs?
Speakers
Agenda
Get a complete overview of all sessions, speakers, and timings across the event. Visit the full program page to plan your schedule in advance and make sure you don't miss the moments that matter most to you.
Sponsors & partners
Temenos
Temenos AG (SIX: TEMN), headquartered in Geneva, is the world’s leader in banking software, partnering with banks and other financial institutions to transform their businesses and stay ahead of a changing marketplace. Over 3,000 firms across the globe, including 41 of the top 50 banks, rely on Temenos to process the daily transactions of more than 500 million banking customers. Temenos customers are proven to be more profitable than their peers: over a seven-year period, they enjoyed on average a 31% higher return on assets, a 36% higher return on equity and an 8.6 percentage point lower cost/income ratio than banks running legacy applications.
Intertech
Having over 30 years of experience, Intertech provides its clients with information technology services designed in-house in order to meet all requirements of the finance sector. Int vertech aims to understand its clients’ needs and to develop effective solutions constructed on banking knowledge and experience.Intertech’s 100+ products created by more than 1200 experts are used at over 50 financial institutions in 10 different countries in Europe and MEA region, and Turkey being in the first place. Additionally, Intertech ranks in Gartner Vendor List as of April, 2013. All products and services that a financial institution may require can be solely provided by Intertech.As a strategic solution partner of Microsoft, Intertech has built its enhanced inter-Vision integrated banking platform on Microsoft-based technologies such as .NET and Microsoft SQL Server.Inter-Vision platform has been developed with Agile Project Management approach by focusing on ITIL and COBIT compatibility. In this platform, products in the main groups of “core banking and financial applications”, “customer relationship management”, “business processes management”, “data mining & business intelligence”, and “digital channels management” are both modular and fully integrated with each other.
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