10 Feb 2020
11 Feb 2020

World Retail Banking Summit

Overview

#EfmaWRBS20
Making customer centricity the linchpin to create future-ready banks
 
The digital revolution undeniably brought transparency and efficiency, which led many Fintechs and non-banking players to enter the banking field. This revolution has pushed the financial industry players to evolve at a faster pace than ever before.
 
Customer-focused strategies have become the ultimate game changer and institutions have transformed their processes and their offerings. The traditional financial industry is discovering new opportunities via partnerships and the introduction of seamless and agile distributions networks and products. The regulatory landscape is embracing technology and the a change in strategy is required for survival in this modern age of banking.
 
The World Retail Banking Summit will showcase innovative and game-changing case studies from around the globe to help financial institutions identify the right strategy for better customer experience.
 
The following are a few key topics that will be covered during this two-day event in Dubai on 10 and 11 February 2020:
• Creating infrastructure and social norms around strategies for the future
• Offering compelling digital payment propositions to win the wars of wallet
• Putting together scalable digital propositions for SME clients to gain sustainable advantage
• Forging partnerships to make banks the center of customer attention again
• Implementing platform strategy to create future-ready banks for customers
• Leveraging AI, blockchain and new technologies for customer loyalty and centricity
 
Book your place now and make the most of this exclusive event. Learn about the current and upcoming trends and find out what it takes to succeed!

Speakers

Jean-Marc Pailhol
Allianz Partners Chief Officer Global Strategic Partnerships
John Berry
Qorus CEO
Amit Malhotra
Abu Dhabi Islamic Bank Global Head of Retail Banking
Chisato Nakamura
AU JIBUN BANK CORPORATION Manager - Innovation Business Division
Serhat Yildirim
Abu Dhabi Islamic Bank Chief Digital Officer
Sanjay Malhotra
Dubai Islamic Bank Chief Consumer Banking Officer
Dinesh Sharma
HSBC Middle East CEO Wealth & Personal Banking, EMEA
Kazuya Sakakibara
AU JIBUN BANK CORPORATION Executive Officer, Head of Innovation

Agenda

Get a complete overview of all sessions, speakers, and timings across the event. Visit the full program page to plan your schedule in advance and make sure you don't miss the moments that matter most to you.

Sponsors & partners

Additiv

Founded in 1998, additiv is a leading provider in the field of digitalization of wealth managers. With offices in Zurich, Singapore, Frankfurt and Nairobi and development centers in Romania and Ukraine, customers are served across Europe, Middle East, Asia and Africa. additiv’s new Digital Finance Software-as-a-Service is based on the 4th generation modular Digital Finance Suite (DFS 4.0) and allows financial institutions to deploy class-leading client advisory, servicing and expert tools in wealth and credit management for the digitalization of new and existing business segments.

Mambu

Mambu was launched in 2011 with the vision to enable access to modern financial services for all. We make this possible by providing a modern cloud-native banking platform that not only competes with core products from traditional players, but changes the market through our composable banking approach. We’re bringing SaaS to banking at a time when it’s needed the most. Our customers range from top tier banks like ABN AMRO and Santander, to leading venture-backed fintechs like N26 and OakNorth to telcos like Globe Telecom. We enable them to build a modern banking or lending offering, in the cloud, by composing a best-for-purpose solution for their needs which is an order of magnitude more agile and cost-effective than the legacy approach to core banking. As a result, we’re taking on the $250B market of banking technology worldwide. We’re currently a team of over 200 people spread between our main offices in Amsterdam, Berlin, Singapore, London, Iași (Romania) and Miami servicing over 150 customers with over 18M end users in over 45 countries. We’ve raised over €42M to date with the latest round led by Bessemer Venture Capital in San Francisco.

Fintech Hive

Leverage community expertise to redefine finance

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