Sinistro Sustentável (Sustainable Claim) Qorus Innovation in Insurance Awards 2023 - Winner

Submitted by

Bradesco Seguros

Premium
06/04/2023 Insurance Innovation
Collection of goods destined for recycling in homes and factories, fueling the circular economy, which creates opportunities for people in situation of social vulnerability
Innovation details
Country
Brazil
Category
Social, Sustainable & Responsible
Keyword
Customer service, Innovation, ESG & Sustainability, Claims management

Innovation presentation

With Bradesco Seguros' commitment to promoting the best service practices aligned with the preservation of the environment, the Sustainable Claim project was born. The project consists of a disruptive model of innovation that impacts the entire reality of the insurance market, as it radically transforms the way in which waste is disposed of, through a new operating model that ranges from scheduling and collecting salvage, to disposal and adequate final destination of these wastes. The action is also carried out in automotive workshops and dealerships that end up not having appropriate and sufficient space to store their automotive waste. As a result, ecological disposal in appropriate places also allows for the correct action of companies and recycling cooperatives, which in turn provide employment and income for several families.

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