Generali Protect Me Qorus Innovation in Insurance Awards 2024 - Winner
GermanyCategory
Social, Sustainable & ResponsibleKeyword
Customer experience, Prevention, Home insurance, Insurance, ESG & Sustainability, Car & Mobility insurance, AssistanceBusiness Line
AssistanceDistribution Channel
Online / Direct
Innovation presentation
With the Generali Protect Me app users can subscribe to customized weather alerts for their individually chosen locations and for their route while driving. Receiving reliable pre-warnings and just-in-time alerts with prevention tips on their mobile devices, users can take the necessary steps to protect themselves and their property. Thus, severe damages can be prevented or at least reduced.
In addition, the app provides prevention tips for acute weather situations and for an adequate insurance coverage. Available 24/7 this customized weather alert system doesn't only coach users to be aware of upcoming weather risks, but also assists them in case of damages for a smooth claim experience.
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