United StatesCategory
InsurtechKeyword
Business insurance, Customer experience, Operational excellence & efficiency, Customer service, AI & Generative AI, Marketing & salesBusiness Line
Life InsuranceDistribution Channel
Online / Direct
Innovation presentation
Alltius is a Gen AI agent platform designed to help insurance institutions deliver outstanding sales and support experiences across chat, voice, and web channels with empathetic, conversational, and dependable AI agents.
Tailored for the insurance industry, Alltius combines your knowledge base, customer interactions, and domain-specific LLMs to create specialized AI agents that align with your brand, integrate with your systems, and enhance policyholder satisfaction. Insurance leaders like Prudential using Alltius have reported 60% reduction in AHT, 40% uplift in conversions, 95% reduction in support costs, 18X ROI, and 95% automation of incoming queries within just 2 months of deployment.
Alltius’ AI agents and workflows can be customized to address critical insurance buying and support processes: A. Alltius Web Assist guides visitors to the right insurance products, improving lead conversion rates and session duration. B. Alltius Sales Agent Assist turns every sales agent into your best agent with personalized tailored pitches, instant plan comparisons & detailed plan recommender - boosting call-to-sale conversion rates and shortening sales cycles. C. Alltius Support Agent Assist helps support agents to resolve customer queries faster with pre-drafted answers, instant FAQs and one-click customer summaries- reducing query resolution time to seconds. D. Alltius Self-Service Assist empowers policyholders to find answers and resolve issues independently, enhancing customer satisfaction (CSAT) and reducing support ticket volume.
Along with these, Alltius also helps in automating processes like claims, FNOL, policy update, premium calculation, etc.
With 500+ insurance-specific use cases, Alltius helps insurers provide faster, more efficient, and personalized services.
Alltius integrates seamlessly with insurance core systems like Guidewire, Duck Creek, Applied Systems, and PolicyCenter, along with CRM platforms, digital insurance portals, and payment solutions. Our platform is GDPR, HIPAA, VAPT, and SOC2 compliant and can be deployed on private cloud environments for enhanced security.
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