Smart LA - Smart Leads to Agents Qorus-NTT DATA Innovation in Insurance Awards 2025 - Winner

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Ping An Group

With over 227 million retail customers and 693 million Internet users, Ping An is one of the largest financial services companies in the world.

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25/02/2025 Insurance Innovation
Smart LA uses AI and big data to automate lead management, matching customers with agents based on real-time behavior and persona. Four GenAI agents optimize Data Collection, Analytical Forecasting, Leads Matching, and Visit Strategy.

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