Finacle Term Deposit Interest Calculator – A System-Driven solution Qorus-Infosys Finacle Banking Innovation Awards 2025

This solution addresses a long-standing challenge of the bank by automating complex interest computations and significantly improving operational efficiency, particularly in resolving customer complaints. This first-in-market solution revolutionized how interest-related customer complaints are managed, marking a significant leap in operational efficiency and customer satisfaction.

Considering that this module revolves around the interest computation engine of core Finacle, the solution was complex, especially when the computed interest component had to be back traced for the flow of the account. The endless scenarios and components like TDS, Renewals, Part Closures, etc., added to the complexity. Project was delivered in Agile manner, which go-live in phases.