Customer communication Platform Qorus-Infosys Finacle Banking Innovation Awards 2025- Nominated

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Swedbank

Our roots are firmly entrenched in Sweden’s savings bank history, the cooperative agricultural bank tradition and Hansabank’s major role in the Baltic countries. We serve everyone, from customers with basic needs to those who require advanced banking services. We work to develop close relationships with our 7.3 million private customers...

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11/06/2025 Banking Innovation
Swedbank and Infosys migrated all contact centers to the cloud, boosting stability, cutting costs, and enabling AI-driven support. With smarter routing, fewer IT issues, and better availability, we’re the bank for the future

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