Apple Vision Pro Banking App Qorus-Infosys Finacle Banking Innovation Awards 2025- Nominated

Concept and Objectives The Apple Vision Pro Banking App aims to deliver an engaging, accessible banking experience that merges cutting-edge technology with user-friendly interfaces. Our objective is to enable customers to interact with banking services organically, utilising spatial computing to foster collaboration and engagement. The app enables customers to perform everyday banking tasks—such as viewing balances and transactions, making payments to existing payees, and transferring between their own accounts—within a fully spatial environment. Designed for high-volume, low-risk functionality, it offers a seamless and secure experience that feels natural and engaging. Beyond core banking, the app introduces innovative features like glanceable widgets and spatial navigation, helping customers make informed decisions while exploring financial products or managing their money. Our early investment reflects a bold commitment to innovation, accessibility, and customer-centric design, ensuring we remain where our customers are headed—not just where they are today. Reasons Behind This initiative responds to the increasing customer demand for seamless, interactive digital experiences, particularly in a post-pandemic landscape where virtual interactions have become imperative. State of Competition While many banks are transitioning to digital solutions, few have ventured into the realm of spatial computing to enhance customer engagement. This strategic move positions us ahead of the curve. Sources of Inspiration Inspired by advancements in technology, customer feedback on accessibility, and successful implementations in sectors like e-commerce and education, we aim to leverage immersive technology to redefine banking interactions. Departments Involved Collaboration across various departments, including Innovation & Partnerships, Product Development, Customer Experience, and IT, has been pivotal in developing this app comprehensively. Main Results So Far Since the successful launch of the Apple Vision Pro Banking App, we have observed increased customer engagement and received positive feedback on accessibility features, indicating strong interest in virtual banking tools. The qualitative outcomes of our launch extend beyond improved user experience; they also encompass enhanced brand value and market reputation. While it is too early to quantify the full impact of this emerging technology, history shows that Apple’s ecosystem innovations—such as the iPhone and Apple Watch—typically reach widespread adoption within three years. By investing in spatial computing now, we are proactively preparing to meet customers in the environments they are likely to adopt in the near future. This forward-thinking approach ensures we remain at the forefront of innovation, ready to deliver value as the technology matures. This initiative also aligns with our commitment to Consumer Duty, ensuring that innovation is inclusive, accessible, and designed to enhance satisfaction across all customer segments. We continue to gather feedback from stakeholders to inform future enhancements. Internal Impact & Team Development A key enabler of our rapid delivery was the strategic decision—led by our developers—to port the existing iPad app to Vision Pro. This quick win significantly reduced development time and cost, allowing us to bring the experience to market faster without compromising quality. Beyond technical execution, the project served as a powerful catalyst for team growth. It provided a unique opportunity to build new skillsets, foster a culture of experimentation, and boost morale. The freedom to explore emerging technology energised our teams and reinforced our innovation mindset across disciplines.