Digital Services API Portal Analytics Enhancement Qorus-Infosys Finacle Banking Innovation Awards 2025

BNI's API Portal redefines the traditional API model by introducing a comprehensive, data-driven platform centered around a superb Analytics feature. This enhancement builds upon our existing foundation of interactive sandboxes, multi-language SDKs, and Postman collections to revolutionize API management and monitoring across our entire product suite, including OGP, QRIS MPM, SNAP Service, and more, serving both customer optimization and internal operational excellence.

The new customer-facing Analytics dashboard provides clients with real-time visibility into their API performance through intuitive charts, graphs, and sophisticated filtering. This empowers businesses to monitor success rates, analyze usage trends, and drill down into specific data points to optimize their integration, proactively identify issues, and make informed strategic decisions. As for internal BNI administrators, the platform offers comprehensive oversight for business intelligence, customer usage analysis, and service improvement opportunities. A key feature is the integrated, automated billing system that calculates charges based on consumption. This entire analytics capability is seamlessly woven into the existing infrastructure, creating a single, cohesive development-to-production journey where customers can test, implement, validate, and monitor their APIs all within one platform.