OCR Marketplace for digital transformation Qorus-NTT DATA Innovation in Insurance Awards 2026

Submitted by

HDFC Life Insurance Company

Premium
08/12/2025 Insurance Innovation
Unified OCR Marketplace that leverages advanced AI/LLM capabilities for automated document classification and data extraction across diverse formats (PDFs, scanned images).
Innovation details
Country
India
Category
Operations & Workforce Excellence
Keyword
Operational excellence & efficiency, Life insurance, Claims management, Automation
Business Line
Life Insurance
Distribution Channel
Online / Direct

Innovation presentation

Solution: Developed an integrated platform combining multiple Large Language Models (including Gemini Pro) with OCR engines. The solution enables: • Intelligent document classification • Context-aware data extraction • Support for multi-format inputs (PDF, images) • Scalable architecture for plug-and-play LLM integration

Impact: • Reduced manual effort in document processing • Improved accuracy of data extraction • Enabled faster turnaround for business-critical workflows • Provided a reusable AI-driven framework for future automation initiatives

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