Capitawise financial intelligence and actuarial analysis platform Qorus-NTT DATA Innovation in Insurance Awards 2026

Concept and objectives (incl. problem) Capitawise is a dedicated Financial Intelligence platform for insurers designed to connect what has historically been fragmented: granular operational drivers across claims, underwriting, actuarial analysis and reserving, and capital planning with financial planning and performance management. The core problem we solve is the lack of confidence in numbers among insurance decision makers because the “why” behind performance is buried across disconnected systems, spreadsheets and functional silos. This leads to slow, manual and error-prone reporting cycles, inconsistent views of financial truth, weak traceability from outcome to driver, and heavy audit effort because assumptions and calculations cannot be explained end-to-end. Our objective is to provide connected, explainable intelligence so leaders can move from retrospective reporting to proactive steering, with audit readiness built in by linking every KPI and financial outcome back to granular data and assumptions.

Reasons behind the project The project exists because critical insurance decisions such as pricing, reserving, portfolio steering and capital allocation are often made using delayed, inconsistent or insufficiently explainable information. Insurers generate large volumes of granular data, but there is a persistent gap between operational reality and financial outcomes. Capitawise was built to close this gap and deliver a single connected narrative from driver to outcome to plan, enabling faster, more confident decision-making and reducing reliance on manual reconciliations.

State of competition We do not have a true direct competitor because Capitawise is an industry-first product that connects the dots across the entire insurer organisation, linking claims, underwriting, actuarial and capital planning into one explainable financial intelligence layer. Most existing tools address only one domain rather than delivering an integrated end-to-end connected intelligence platform with audit-ready explainability. The credibility of this innovation is validated externally through Innovate Smart grant funding, awarded against around 2,000 applicants, demonstrating independent confidence in the novelty and value of the solution.

Sources of inspiration The inspiration came from direct experience of how widespread the lack of confidence in numbers is among decision makers, not because teams are incapable, but because systems and processes force reconciliation across multiple versions of truth and make it difficult to defend outputs with clear traceability. This insight has been repeatedly reinforced in conversations with many CROs and CFOs we have met, and their consistent feedback about uncertainty in assumptions, difficulty connecting operational drivers to financial outcomes, and audit pain caused by poor traceability helped shape Capitawise into a platform focused on confidence, explainability and connected intelligence.

Departments involved Capitawise caters to key decision makers across the insurance value chain including the CFO, CRO, CEO and Chief Actuarial Officer. It also delivers key trend insights for claims teams, a robust actuarial analysis environment for actuaries, and real-time financial performance visibility for underwriters to track and steer product and portfolio outcomes, ensuring all stakeholders operate from the same connected intelligence.

Main results so far Capitawise has received strong executive validation, including feedback such as “Too good to be true” from CEOs after implementation for a captive manager. The platform saves over 40,000 manual, error-prone hours of work annually for an insurer and delivers financial savings of at least 30 to 50 million by enabling better decisions, faster steering, and audit-ready explainability. Most importantly, it provides a capability insurers have not had before by connecting granular operational data directly to financial planning with transparent, explainable logic.