Mulhi Raajje ah BML ATM Qorus-Infosys Finacle Banking Innovation Awards 2026
MaldivesCategory
Social, Sustainable & Responsible Banking InnovationKeyword
Customer experience, Branch & Physical distribution, ESG & Sustainability, Automation, Retail banking
Innovation presentation
Bank of Maldives successfully completed an innovative financial inclusion project that has resulted in all individuals on all inhabited islands on Maldives having access to 24/7 banking.
The “Mulhi Raajje ah BML ATM” (BML ATMs for all of Maldives) project ensures that in addition to digital banking services, island populations have access to self-service banking ATMs. These multi-functional units enable individuals, families and businesses in island communities to:
• Deposit and withdraw cash
• Cheque deposits
• Fund transfer across the network
• Conveniently make loan repayments
• Credit card payments
• Bill payments
• Account balance inquiry
In November 2024, a target was established to roll-out its ambitious “Mulhi Raajje ah BML ATM” across the country. At the time, only 81 islands including Male city had access to banking services through Self-Service Banking ATMs.
The first ATM under “Mulhi Raajje ah BML ATM” project was launched in February 2025, and in the span of just 9 months, the Bank rolled out Self-Service Banking ATMs to 105 islands. The scale and speed of the project is unprecedented in Maldives and required a complex, multi-stakeholder approach to ensure timely delivery to the highest standards.
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