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10/03/2026 Insurance Innovation
Super Assistant is an agile, modular, multichannel and multimodal solution that enhances operational efficiency, drives innovation, and augments human teams by allowing them to focus on higher‑value activities
Innovation details
Country
Spain
Category
GenAI Innovation of the Year
Keyword
AI & Generative AI
Business Line
Motor insurance, Home Insurance
Distribution Channel
Online / Direct

Innovation presentation

This is a multichannel and multimodal IAG-based solution that includes text, voice, image, and video capabilities. It allows companies to automate operations with customers, distributors, and suppliers, improving perceived quality and customer satisfaction. Essentially, it's an ecosystem of integrated and orchestrated agents with distinct capabilities that address a variety of use cases. It's also technology-agnostic , compatible with different LLMs and technologies (Gemini, OpenAI , etc.).

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