KAI – Kustomer AI, L&T Finance Conversational AI Platform through Voice, Web & WhatsApp Qorus-Infosys Finacle Banking Innovation Awards 2026

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L&T Finance

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19/06/2026 Banking Innovation
KAI is L&T Finance’s AI-powered conversational engagement platform that redefines how customers discover and access financial products. Powered by Generative AI, Retrieval-Augmented Generation (RAG), multilingual voice intelligence, and agentic orche

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