Overview

How to use AI to improve the experience of your affluent customers?

The organizations that create true customer experiences will no doubt thrive in the digital economy. But how can you make sure that you create the best experiences for your affluent and private customers...?

Building on its 50-year experience in creating opportunities for meaningful exchange of insights, Efma is bringing a new gathering format that will facilitate best practice sharing in a safe environment. These gatherings are reserved for senior members of our network.

The Best Practice Forum on Affluent & Private Banking will inspire change and growth by bringing you concrete case studies, experts' views based on the latest research, keynote speeches, open discussions to amplify learning for all and the possibility to engage with peers and develop your network of contacts! 

Speakers

Laura Comas
CaixaBank
Private and Premier Business Development Director
Rudradeb Mitra
Omdena
Product Mentor
Vyom Upadhyay
ICICI Bank
Deputy Chief Technology Officer
Frederic de Melker
UniverZ
CEO
Gema López Martín
CaixaBank
Value proposition and Customer Experience Manager