SME Banking

What you’ll learn

Join us for an exclusive webinar where we will present key findings from our latest global research, developed by Qorus in collaboration with Engine by Starling.

This study explores how banks are rethinking traditional models to better serve customers operating across both personal and business needs. Built on insights from interviews, Steering Committees, and contributions from leading banks worldwide, it highlights how digital-first approaches, unified journeys, and evolving service models are reshaping SME banking.

This collaborative effort brings together the expertise of our global community and our partner, Engine by Starling — delivering practical, real-world insights.

During the session, we will share the findings and discuss what they mean in practice — from current challenges to future opportunities in SME–retail integration.

Main topics

Customer Segmentation & 360° View

Seamless Customer Journeys

Relationship Models & Service Design

Innovation & Digital Capabilities

Speakers

Ken Burke
Qorus
Community Chair
Sonia Vieira
Engine by Starling
Europe Sales VP
Pieter Pepijn Van Zuidam
Rabobank
Head Business Banking (internet & Mobile)
Antonio Fery Antunes
Millennium BCP
Head of Direct Channels for SME and Corporates
Federico Sforza
AideXa
Co-Founder

Speaking institutions