Banking Innovation of the Month: CaixaBank’s AI voice banking omnichannel

Digital Reinvention
22/06/2022 Article

Related news & insights

Digital Reinvention
22/10/2024 News

UOB launches programme for upskilling employees and transforming careers

This comprehensive 12-month initiative, which includes customized learning paths and coaching, is aimed at helping employees transition into new roles...

22/10/2024 News

How Tokyo Star Bank is thriving by offering real estate loans to foreign investors in Japan

This unique offering has proven to be a successful growth strategy for the bank, helping it stand out in Japan’s...

Digital Reinvention
21/10/2024 News

Santander debuts Openbank in the U.S.

Openbank will provide U.S. customers with a high-yield savings product, coupled with an intuitive and secure digital experience.

21/10/2024 News

APRA reports significant decline in bank branches across Australia

The report, which tracks physical banking service channels like branches, ATMs, and EFTPOS facilities, highlights the ongoing shift away from...

21/10/2024 News

The death of the banks: A look at the changing face of consumer banking in the U.S.

A recent report from Self explores how consumer banking has changed since 2000. The findings paint a clear picture of...

21/10/2024 News

AIB to invest €40m in modernizing Irish branch network

The investment will focus on upgrading branches and ATMs as part of the bank’s commitment to maintaining physical locations while...

Insurance
20/10/2024 News

Revolutionizing health and wealth: AIA Club Alta's exciting anniversary launch

The club offers a one-stop service for wealth management, health, and wellness, alongside exclusive lifestyle events designed for its members.

Insurance
19/10/2024 News

MassMutual offers AI-guided mental health support to policyowners

This offering is a significant addition to MassMutual’s Health and Wellness Program, designed to empower policyowners to take charge of...