Security UX and comms: Leading best practices, trends and innovations

in partnership with

iSky Research

Logo of iSky Research

iSky Research is the leading provider of fact-based research for digital services industries globally, incorporating a...

View more
Digital Reinvention
Q+
05/09/2023 Video
profile picture of Mark Donohue

Mark Donohue

iSky Research

Founder

Mark Donohue, Founder of iSky Research, focuses on security, user experiences and communications, starting with an emerging trend around banking hub: a hub inside of apps and web channels that is focusing on and talking to security in the user experience.

Throughout the presentation, Mark Donohue delves into the different approaches and best practices by banks around the world: Absa, Ally, ANZ, ASB, Bank Australia, Bank of America, Bank of East Asia (BEA), Bank of Melbourne, Barclays, BBVA, BNZ, Capitec, Chase, CIBC, Citibank, Commonwealth Bank (CBA), Current, Dave, Deutsche Bank, First Abu Dhabi Bank (FAB), HSBC, ING, Lloyds, M&T Bank, Macquarie, Monzo, NAB, Revolut, Santander, Seabank, Starling, Tangerine, Truist, UOB, USAA, Wells Fargo, Westpac.

Want to keep reading?

Become a Qorus member to get access to all our insights

Related news & insights

Insurance
25/06/2024 Interview

Behind the gold: The success story of Zurich's WhatsApp claims chatbot

Rosa Narváez is Head of Service Strategy and Transformation at Zurich in Spain. She is the person behind the 'WhatsApp...

24/06/2024 News

Revolut launches Pan-European loyalty program: RevPoints

This program allows Revolut customers to earn points on their everyday spending, which can be redeemed for rewards such as...

Digital Reinvention
23/06/2024 News

NatWest launches Cora+, a Generative AI upgrade to digital assistant

This new version, introduced during London Tech Week, will make NatWest one of the first UK banks to deploy generative...

Digital Reinvention
22/06/2024 News

OCBC Securities launches Singapore’s first AI stock-picker to triple young investors

A.I. Oscar predicts stock price movements and generates personalized stock ideas. Following a successful pilot from October 2023 to April...

Insurance
20/06/2024 Interview

SWINZ: Award-winning insurtech giving insurance 'back to the people'

Didier Muréna is the co-founder of SWINZ. He won silver at the Qorus Innovation in Insurance Awards 2024 in the...

SME Banking
20/06/2024 News

Societe Generale to sell subsidiary Shine to Ageras

This strategic move is part of Societe Generale's effort to streamline its operations and concentrate on its core retail banking...

Mobility
20/06/2024 News

Superbank expands banking access to millions of Grab users and partners in Indonesia

This partnership allows millions of Grab users and partners to open accounts, save money, and use these accounts for payments...

Insurance
19/06/2024 Study

The Qorus Innovation in Insurance Awards trends 2024

Whether harnessing the latest technological advancements like generative AI or the metaverse, or addressing customer or employee needs directly, the...