Exploring the role of artificial empathy chatbots in business

Marianna B. Ganapini, an acclaimed philosopher and DIET Champion 2021, discusses the integration of chatbots with artificial empathy into apps for banks, insurance companies, and other businesses.

13/10/2023 Perspective
Marianna Bergamaschi Ganapini
Montreal AI Ethics Institute Faculty Director

Marianna B. Ganapini, an acclaimed philosopher and DIET Champion 2021, discusses the integration of chatbots with artificial empathy into apps for banks, insurance companies, and other businesses. Gain valuable insights into the ethical considerations and societal impact of this emerging technology from a renowned expert in Data, Diversity, Inclusion, Ethics, and Equity in Technology and AI.

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