Blink Parametric’s travel insurance: Balancing automation with personalized support

Perry McShane, Director of Strategic Accounts at Blink Parametric, discusses the company's innovative parametric insurance offering. With an average of 30,000 flights delayed globally each day, travelers often face additional costs, stress, and frustration. Blink Parametric addresses this by providing real-time, embedded insurance coverage.

McShane explains how they developed a parametric product specifically for the travel industry. And in conclusion, he emphasizes the importance of maintaining a human touch in travel insurance. While simple tasks should be automated, having a contact center is crucial for offering personalized support to customers who need it most.