Predict, engage, transform: AI’s role in the future of banking

Digital Reinvention
Q+
01/04/2025 Perspective
profile picture of Boris Plantier

Boris Plantier

Qorus

Head of Content & Awards

AI is no longer just a tool for automation—it’s a driving force behind the future of banking. As financial institutions intensify their focus on customer engagement, operational efficiency, and fraud prevention, AI is reshaping the industry with predictive analytics, generative models, and intelligent automation. The question is no longer whether banks will embrace AI, but how they will leverage it to gain a competitive edge.

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