• 15 Mar 2022
  • -
  • 16 Mar 2022

Tuesday 5:00 AM to Wednesday 11:00 AM

World Retail Banking Summit 2022

Open Finance

Qorus is thrilled to announce the 8th edition of its flagship global physical event “World Retail Banking Summit” in Dubai, UAE on Tuesday 15th & Wednesday 16th March 2022 for community leaders in banking, insurance and FinTechs to discuss financial services post the new normal.

This event will provide an overview of major transformation initiatives, best practices among peers, and help envision the financial and insurance service of the future. During these two days, global and regional leaders will give in-depth presentations and renowned experts will showcase their best practices. The conference will highlight the most pressing challenges financial institutions are facing today:


   - Open Banking & embedded finance
   - Collaboration with FinTechs
   - Workforce Transformation & New Ways of Working
   - New era of Payments innovation and impact of digital currencies
   - Personalising the customer experience
   - Branch transformation and role of branch networks post-pandemic
   - Sustainability at the core of next-generation banking
   - SME Segment digitization & automation 
   - How insurance companies are evolving to capture digital customers

Join Qorus's first physical event in 2022 and post-pandemic and let's enjoy the physical touch while learning what the future has in store for financial service firsthand from industry leaders and disrupters.

Practical information


The World Retail Banking Summit will begin with a welcome coffee on Tuesday 15th March 2022 at 8.30 UAE and will end on Wednesday 16th March 2022 at 15.00 UAE


Dusit Thani Hotel
Sheikh Zayed Road
Trade Centre, DIFC
Dubai, UAE

Languages & timezones

All sessions will be held in English

Please note that all timings are listed in UAE time zone.

Registration information

The registration fee covers participation in the World Retail Banking Summit, documents, lunches and coffee breaks.

Registration fees must be paid in full prior to the event. Efma reserves the right to refuse entry to any delegate who has not paid his or her invoice prior to the event. The event is reserved for top-level bankers and space is limited. Please note that the orgnaisers reserve the right to refuse some applicants.


profile picture of Deepak Sharma

Deepak Sharma

Kotak Mahindra Bank

President & CDO

profile picture of Khomotso Molabe

Khomotso Molabe

Standard Bank

Chief Information Officer

profile picture of Amran Hassan

Amran Hassan

Etiqa Insurance Berhad


profile picture of Dinesh Sharma

Dinesh Sharma

HSBC Middle East

CEO Wealth & Personal Banking, EMEA

profile picture of Tana Pothikamjorn

Tana Pothikamjorn

Kasikorn Line


profile picture of Katalin Kauzli

Katalin Kauzli

PartnerHub Zrt - Charlie India

Co-founder, Business Development Director

profile picture of Arup Mukhopadhyay

Arup Mukhopadhyay

Abu Dhabi Commercial Bank

Group Head of Consumer Banking

profile picture of Olivier Crespin

Olivier Crespin


Co-Founder & CEO

profile picture of John Berry

John Berry



profile picture of Fahim uz Zaman

Fahim uz Zaman


General Manager, Middle East and Africa

profile picture of Charles Mudiwa

Charles Mudiwa


Managing Director/ Chief Executive Officer

profile picture of Manohar Chadalavada

Manohar Chadalavada

Standard Chartered Bank

Global Head, AI, Ecosystems and Open Banking, Group Personal & Business Banking

profile picture of Maurice Lisi

Maurice Lisi

Intesa Sanpaolo

Head of Multichannel & Customer Experience

profile picture of Fernando Morillo

Fernando Morillo


Senior Executive Vice President and Group Head of Retail Banking

profile picture of Dhiraj Kunwar

Dhiraj Kunwar


Managing Director, SME & Commercial Business, Retail Branch Banking and Real Estate Finance

profile picture of Gurhan Cam

Gurhan Cam

Neohub, DenizBank Group

Founder and CEO

profile picture of Amit Dua

Amit Dua


President & Global Head of Client Facing Group

profile picture of Juan Jiménez

Juan Jiménez



profile picture of Talal Bayaa

Talal Bayaa


Co-founder and CEO

profile picture of Mark Chahwan

Mark Chahwan


Co-Founder and CEO

profile picture of Rohit Garg

Rohit Garg

Emirates NBD

Group Head of Business Banking

profile picture of Anuscha Iqbal

Anuscha Iqbal





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