"The 14th edition of the ‘Innovation in Retail Banking’ report involved senior executives from over 650 global banks and financial institutions participate in a survey to identify innovation trends in retail banking. Looking at the digital transformation process, only 11% of the respondents are confident that their bank's digital transformation journey has succeeded and is delivering as per their expectations. Looking ahead, 92% banks said they will increase innovation investments in digital delivery, 53% of banks are gearing up for innovation in product delivery, while only 23% have their sights set on developing new and exciting products in the coming year. Given these findings, it is evident that banks need to invest for sustainable long-term growth to stay competitive in today’s digital world."
Replay
Institutions
Speakers
Puneet Chhahira
Infosys Finacle
Head Product Management and Marketing
Jim Marous
The Financial Brand
Owner and Publisher of Digital Banking Report, Co-Publisher of The Financial Brand
Jamie Broadbent
RBS International - The Royal Bank of Scotland International
Head of Digital, Innovation & Design
