• 11 Apr 2024

Thursday 2:00 PM to 3:00 PM (CEST)


The road to success: The incredible impact of customer lifetime value (CLV) in finance

Digital Reinvention

Numberly & Qorus are delighted to share their upcoming co-hosted webinar. Join us for an enlightening session with Zachery Anderson, Chief Data and Analytics Officer at NatWest Group where we’ll explore the cutting-edge of data and analytics in banking on April 11 at 2pm (CEST).

With a rich background in customer-centric data-driven insights, including pivotal roles at Electronic Arts and leading NatWest’s data revolution since 2020, Zachery is a respected voice in the industry. His innovative work has been recognized by the Harvard Business Review, MIT Sloan Management Review, and he’s been honored as one of the 2022 Global Top 100 Innovators in Data and Analytics.

In this one-hour webinar, he will share his insights, experience, and convictions about creating value through data and leveraging CLV in the banking sector. From his groundbreaking work in developing a proprietary first-party fraud detection system at NatWest to his leadership in building graph capabilities that redefine the understanding of risk and dependencies in the financial sector, Zachery’s expertise is invaluable for any professional in the field.
His approach to the rapid transformation of data and analytics at NatWest, and his vision for the future of data-driven decision-making in banking, supported by Generative AI and personalization, will provide an unmatched learning opportunity.

Key themes discussed will include:

  • Creating value through data
  • The impact of AI in CLV computation
  • Data-driven decision making
  • The power of personalization and its impact on CLV
  • Leveraging digital to strengthen customer interactions



Event replays are only accessible to members.

Please log in or create an account if that is your case. Otherwise you can learn more about membership here .


profile picture of Zachery Anderson

Zachery Anderson


Chief Data and Analytics Officer

profile picture of Nicolas Filatieff

Nicolas Filatieff


Managing Director

profile picture of Roberto Ferrari

Roberto Ferrari


Digital Reinvention Community Lead

profile picture of Annabelle Crainic

Annabelle Crainic


Insights & Data Analyst

profile picture of Thibaut Munier

Thibaut Munier


Co-Founder & Co-CEO


Logo of NatWest Logo of Numberly


Any questions?


Join the Qorus

Today, Qorus is a catalyst for reinvention for our financial services members by helping them to go further, be faster and work together.