28 Apr 2026
29 Apr 2026
Kuala Lumpur, Malaysia

Reinvent Forum Kuala Lumpur 2026

Overview

Where ideas connect and innovation thrives

Join us in the Garden City of Lights this April for two days of immersive experiences, network with peers, gain practical, hands-on insights, and engage in discussions that you can immediately apply in your work. This is more than learning; it’s connecting, sharing, and growing—both professionally and personally.

Qorus is where the insurance industry comes together to exchange ideas, share knowledge, and shape the future. From local banks to global players, this conference brings diverse perspectives into one dynamic forum, fostering dialogue that sparks innovation and drives meaningful action.

The conference is produced in collaboration with the Asian Bankers Association (ABA).

 

About the Event

Following Reinvent Forum Bangkok 2025, the event arrives in Kuala Lumpur—one of Asia’s leading financial hubs. Explore how the financial sector is evolving, how institutions are tackling emerging challenges, and how leaders are staying ahead through innovation.

 

Focus Areas

  • Digital Transformation: Innovation & operational excellence, digital maturity frameworks, technology adoption.
  • AI & Chatbots: Agentic AI for decision-making and intelligent chatbots enhancing omnichannel customer experiences.
  • Branches & Distribution: Optimizing branch networks and balancing physical and digital service models.
  • Islamic Finance: Ethical, Shariah-compliant solutions with a focus on community engagement and sustainability.
  • ESG & Governance: Measuring social impact and implementing transparent, accountable governance strategies.

Speakers

Sam Majid
National AI Office Malaysia Head of National AI Office
Quang Nguyen
Cake Digital Bank CEO
Sythan Prou
Forte Life Assurance CEO
Eng Kok Chong
INFOPRO CEO
Abdul Raof Latiff
DBS Group Managing Director and Country CEO
Roy Heong Beng Wai
Alliance Bank Malaysia Berhad Chief Sustainability Officer
Pattarakit Saingarm
Kasikornbank Assistant Vice President, Enterprise Data & AI Strategy
Sigit Prihatmoko
Bank Negara Indonesia Vice President Corporate Innovation Centre
Velimir Stanojevic
Alizz Islamic Bank Head - Digital Banking & Alternative Channels Transformation
Dipu KV
Bajaj General Insurance Senior President
Sudhir Mishra
Community First Bank Interim Chief Technology, Data and Digital Strategy Advisor
Shashank Pahade
OCBC Vice President
Mujtanibul Ahmed
Meghna Bank Chief Digital Officer
Özkan Erener
VeriPark CEO
Adrian Wojtasik
mBank Deputy Director of the Digital Channels & User Experience Department
Lawrence Loh
CIMB Co-CEO of CIMB Group Commercial and Transaction Banking
Sanat Rao
Within The Box.ai Founder & CEO
Patcharin Pratheeptham
Muang Thai Life Assurance EVP - Digital & Transformation
Lolitta Suffian
Bank Simpanan Nasional Senior Vice President
Jon Blakeney
'i-am' Group Partner & Managing Director
Marcin Piwowarczyk
mBank Chief Product Owner
Patrick Wu
Cathay Life Insurance Head of Inovation
Kelferd Hor
Digital Innovation Leader (Banking)
Zubair Ahmed
Qorus Managing Director Middle East & APAC
Michael Lor
Global ESG Leadership Organization Senior Advisor, Asia Pacific
Mig Moreno
Asian Bankers Association Deputy Secretary General
Jan Uriga
Qorus Senior Advisor
Raja Mohamad Shahadan
International Centre for Education in Islamic Finance (INCEIF) Chief Financial Officer
Ja'afar Bin Rihan
Labuan Financial Services Authority Head of Islamic Finance
Dean Gillespie
Islamic Money Australia CEO

Institutions

Agenda

Get a complete overview of all sessions, speakers, and timings across the event. Visit the full program page to plan your schedule in advance and make sure you don't miss the moments that matter most to you.

Why You Should Join

Global Networking

Connect with senior leaders, innovators, and decision-makers from financial institutions and fintechs around the world.

Beyond the Conference

Extend your conference experience by unlocking Qorus opportunities beyond the event—connect onsite with Qorus representatives and access institutions across our global network.

Recognition & Inspiration

Join us for the Qorus Awards Ceremony on Day 1 to discover award-winning projects, get inspired, and celebrate global excellence.

Insight into Industry Trends

Gain first-hand knowledge of the latest trends in digital banking, payments, customer experience, risk, and innovation shaping the financial services industry.

Sponsors & partners

'i-am'

I-AM create People Inspired Experiences. More than simply understanding the target audience, all the creative work is driven by real customer insight. I-AM has an in-house research and trends team that are central to the way they work. I-AM is fascinated by people – how they think, act, react and buy and they believe that the People Inspired approach helps them design brand experiences that resonate with consumers on a more emotive level. This approach ensures that I-AM never lose sight of the customer’s wants and needs, right through the process, not just at the start of a project.

VeriPark

VeriPark is a global solutions provider enabling financial institutions to become digital leaders by placing Customer Experience at the core of digital transformation. With offices located in the United Kingdom, Europe, Canada, Asia, Africa and the Middle East, VeriPark is helping financial institutions to enhance their customer acquisition, retention and cross-sell capabilities by providing proven, secure and scalable Customer Engagement, Omni-Channel Delivery, Branch Automation and Loan Origination solutions.

INFOPRO

INFOPRO was incepted in 1987 with a simple aspiration – to be an innovation-driven organization dedicated to the betterment of the banking industry, shaping lives and improving the way people engage and transact through our technology. Being at the forefront of the technology curve, INFOPRO uses highly scalable leading technologies and adopts global banking best practices to develop next generation banking solutions that drive banking operation in the digital age. By providing the most comprehensive, innovative and secured transactions, INFOPRO aims to enable banks in delivering omni-channel experience across multiple touch points for the most satisfying user experience. INFOPRO maintains robust process and world class quality in the development and implementation of our AI-driven digital banking ecosystem. We have a very stable staff force with extensive banking and technical experiences and are entrusted by over 100 financial institution customers in more than 30 countries worldwide to grow and excel in their business. INFOPRO has maintained a 100% profitability track record since inception and has received numerous awards. The success of our digital banking solution is attributed to our corporate philosophy of pursuing aggressive research & development and prompt delivery of proven system to our customers.

Venue

Element Kuala Lumpur

Ilham Tower, 8, Jln Binjai, Kuala Lumpur, 50450 Kuala Lumpur, Federal Territory of Kuala Lumpur

Any questions?

Kristina Potocakova
Qorus Head of Events
Zubair Ahmed
Qorus Managing Director Middle East & APAC
Petra Balazova
Qorus Awards Project Manager
Martin Racay
Qorus Events Specialist

FAQ

Leverage community expertise to redefine finance

Our communities cover diverse topics such as digital transformation, SME finance, or Embedded insurance, providing a platform to learn from industry experts and peers.