20 Jun 2019

Efma Retail Banking Forum - Cambodian Edition

Overview

Banking the next generation: a seamless digital experience

Against a backdrop of digital transformation, with digital platforms becoming major delivery channels, it is inevitable that banks in this region will face a series of new challenges, especially when the next generation will form the biggest users of financial services. Whilst these banks have embraced new technologies with increasing fervor and have started to transform themselves, they still need to implement more aggressive changes in response to the creeping challenges of non-industry players. More particularly, Asian and global technology giants have started stepping on the toes of the banking industry, with for example their recent launches of digital wallets, cross border payment solutions and their aggressive focus on capturing an increasing share of the wallets and imagination of customers.

This inaugural Efma Retail Banking Forum, Cambodia 2019 will focus on the key priorities and most pressing challenges faced by the banking industry in the region, in particular in the Greater Mekong sub-region. This event will bring together Efma’s global expert resources and successful banks in the retail financial services ecosystem from the region to discuss the most disruptive innovations and best practices in digital transformation. They key themes to be discussed during the event will include:

Digital transformation trends: Charting the path towards success whilst dealing with the issues of big data and analytics, payments and personalization.
Artificial intelligence and machine learning: Making sense of tomorrow’s world for banks today.
Distribution and customer experience: How to create an experience and space for interaction with banking customers comparable to those of retail leaders.
Digitalizing SMEs: How to deepen the relationship with these valuable segments and break into new ones.
Open banking, APIs, and Fintechs: The challenges of interfacing with the rest of the world where speed and innovation need to be pursued with equal intent.
Internet of all things, voice, virtual reality et al: How to prepare banks for the platforms and channels of tomorrow whilst dealing with the predominance of mobile today.
People: How to update the workforce with the necessary skills, mindset and culture as banks transform their infrastructure and platforms.

Participants will also be able to ask specific questions during panel discussions so that they can gain greater insights into the details of the topics that are the most pertinent for them.

It is important to note that the summit is structured as an exclusive event, with selected invitees, only so that participants can interact more effectively with their peers and develop connections that can help grow their business. This event is an opportunity to learn from leading players about the next digital wave in finance. So, if you wish to stay ahead of the curve, reserve your place now!

Speakers

John Berry
Qorus CEO
Christian Roland
AIA Thailand Chief Strategy and Digital Officer
Michael Lor
Global ESG Leadership Organization Senior Advisor, Asia Pacific
Supaneewan Chutrakul
Kasikornbank Executive Vice President
Kazuya Sakakibara
AU JIBUN BANK CORPORATION Executive Officer, Head of Innovation
Sorachna Honn
Prince Bank Chief Executive Officer

Agenda

Get a complete overview of all sessions, speakers, and timings across the event. Visit the full program page to plan your schedule in advance and make sure you don't miss the moments that matter most to you.

Sponsors & partners

Prince Bank

Prince Bank Plc. started its business operations in 2015 as a private microfinance institution under the former name “Prince Finance Plc.” and was transformed into a commercial bank with license No. B 46 granted by the National Bank of Cambodia on 18 July 2018. The head office is located at #175ABCD, Mao Tse Toung Blvd., Phum 5, Sangkat Tuol Svay Prey Ti Muoy, Khan Chamkar Mon, Phnom Penh. The Bank is incorporated as a public limited company under business registration No. 00014627 at the Ministry of Commerce. With a strong capital base, robust technological capabilities, solid expertise and extensive knowledge of the local market, the bank aspires to become the industry leader by offering differentiated financial solutions through a mix of channels with great convenience to our customers. We are keen on contributing to the development of small and medium enterprises that constitute a key segment of our target customers. Currently, Prince Bank Plc. has twenty branches located in fifteen provinces and cities including Phnom Penh (Head Office and four other locations), Battambang, Siem Reap, Kampong Cham, Preah Sihanouk, Krong Ta Khmao, Prey Veng, Svay Rieng, Kratie, Rattanakiri, Kampong Chhnang, Preah Vihear, Takeo, Kampong Speu, and Kampong Thom. The plan is to open more physical branches throughout the year, and expand our business operations across Cambodia in order to be more accessible to customers and to fulfill their financial needs. The Bank offers products such as current and savings accounts, term deposits, home loans, personal loans, business loans, and overdraft facilities. Prince Bank Plc. is firmly committed to corporate social responsibility activities in the areas of education, environment, and culture

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