29 Apr 2026
Kuala Lumpur

Agentic AI Meetup: Shaping the Future of Banking Experiences Community Meetup Kuala Lumpur

Overview

Unlock the Power of Agentic AI — Live in Kuala Lumpur. 

A focused session on Agentic AI and Customer Experience, exploring the latest developments and emerging trends shaping this rapidly evolving field. Drawing on real-world industry collaborations, we’ll examine how autonomous, goal-driven agents are being applied to enhance customer journeys, improve decision-making, and orchestrate complex tasks across banking and financial services.

The session will feature real-world examples, key insights and practical takeaways to help inform future strategies. We’ll end with an open discussion, offering space for questions, shared perspectives and deeper engagement with the topic.

This Meetup is part of Reinvent Forum Kuala Lumpur 2026

Agenda

Get a complete overview of all sessions, speakers, and timings across the event. Visit the full program page to plan your schedule in advance and make sure you don't miss the moments that matter most to you.

Speakers

Sanat Rao
Within The Box.ai Founder & CEO
Adrian Wojtasik
mBank Deputy Director of the Digital Channels & User Experience Department
Shashank Pahade
OCBC Vice President
Marcin Piwowarczyk
mBank Chief Product Owner
Sudhir Mishra
Community First Bank Interim Chief Technology, Data and Digital Strategy Advisor
Kelferd Hor
Digital Innovation Leader (Banking)
Velimir Stanojevic
Alizz Islamic Bank Head - Digital Banking & Alternative Channels Transformation
Kho Wei Ang
Deloitte Senior Manager, AI and Data

Any questions?

Terezia Hapcova
Qorus Community Leader

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