14 Oct 2019
15 Oct 2019

Innovation Summit: Innovation for growth

Overview

#EfmaInno19
Transforming ideas into turnover
How can bankers innovate without knowing what others are doing best on the market?

The summit brings together bankers who are interested in leveraging technology and innovation for growth. Heads of business lines, heads of segments, COOs and heads of innovation, marketing managers, among other business managers in banks, will interact with the ecosystem of innovation in banking: fintechs, bigtechs and innovation leaders. Winners of the 2018 Efma - Accenture Distribution & Marketing Innovation in Banking Awards and the Gold, Silver and Bronze winners from 2019 will also feature. So it will be a wonderful opportunity to network and learn.
 
 We have asked the winners of the world’s best innovations in banking awards to come on stage and deep dive. They will present not only the actual innovation, but will also explain how they have implemented it and integrated it into their business lines and platforms, what difficulties they have encountered and how they track performance, including the real impact on the bank’s business.
Key questions that will be answered include:
• What are the latest innovation trends and which technologies are the most used by banks and for what purpose? 
 • What are banks’ strategies for using innovation to grow business and what are their key achievements in this area? 
 • How can artificial intelligence (AI), robotics, machine learning, big data and blockchain contribute to profit?
The summit will focus on a range of hot topics, with real-world examples of innovation successes. The Gold winners of the Efma - Accenture Distribution & Marketing Innovation in Banking Awards 2018 will discuss how their projects have evolved since they won, and share insights on their plans for the future.
Leadership and managing innovation:
• How can innovation be really part of the DNA of a finacial institution? 
• How can banks move innovation into exploitation?
• How can banks challenge the status quo or do they prefer to be challenged?
Neobanks & specialized players:
• How can incumbents and new entrants innovate to create a scalable new end-to-end value proposition? 
• Which innovative strategies and offerings are enabling faster and more agile growth in terms of customer acquisition and segment penetration? 
Analytics & AI:
• How can banks innovate to become data-driven organizations leveraging analytics and AI at scale?
• What strategies and initiatives can help banks to monetize their data?

Digital marketing & communication:
• Which innovation strategies can help improve the efficiency and effectiveness of the marketing funnel?
• How are banks successfully rethinking the way they reach their customers for marketing purposes in the digital space?
• How can banks innovate to increase customer and prospect awareness and boost contact-to-sales conversion?

Offering innovation:
• How can banks innovate to widen their traditional product offering, with niche-oriented products as well as value added services?
• Which innovative products and services are bringing banks outside their traditional boundaries and into the customer’s daily life and needs?
• How are banks innovating to provide faster, easier and safer payments for customers?

Phygital distribution & experience:
• How can innovations in banks’ physical and digital distribution channels help to enhance and reinvent the bank-customer relationship?
• Which innovation strategies are helping banks to provide a seamless, personalized experience, engaging the customer at every touchpoint?

Workforce experience:
• How can innovation empower a bank’s workforce or strengthen workforce methodologies and processes?
• Which technologies are enabling banks to infuse a high-value human touch into the relationship model?

Risk management innovation:
• Is it possible to innovate in a control function?
• How to face the challenges and turn them into opportunities?

Innovation in action:
The summit will include a ”surprise” onsite visit to see successful innovation in action. We will be releasing more details in due course, so stay tuned for more information


Speakers

Khomotso Molabe
Standard Bank Chief Information Officer
Alessandro Secchi
Accenture FS D&M Offering Development Lead
Olga Ceja
Banorte Executive Director of Artificial Intelligence and Innovation
Renata Petrovic
Bradesco Head of Inovabra Habitat & Open Innovation
Sam Tanskul
Krungsri - Bank of Ayudhya Managing Director
Manuel Cantalapiedra
Banco Santander Chief Digital Solutions Officer Europe
Danielle Winandy
BNP Paribas CTO & COO RISK ESG
Bartosz Zborowski
Bank Pekao Head of Digital Sales and Service Department
Demetrio Migliorati
Banca Mediolanum Head of Innovation
Jürgen Dostal
BAWAG P.S.K. Head of Products
Frederic de Melker
UniverZ CEO
Jim Marous
The Financial Brand Co-Publisher

Agenda

Get a complete overview of all sessions, speakers, and timings across the event. Visit the full program page to plan your schedule in advance and make sure you don't miss the moments that matter most to you.

Sponsors & partners

Finastra

D-Rating

Companies have historically been obliged to constantly changeand adapt to customers', competition's and technologicalevolution. But the digitalization of the economy makes that need much stronger. Important schifts are not just recurrent, they should be an ongoing process. Without it, organizations can quickly loose any competitive advantages against the ones that are fully embracing digitalization. One illustration of this phenomena is the declining tenure for average S&P500 INDEX firm, from 61 yearsin 1958 to 18 years now. Digital performance has become a well-knownnecessity for survival in mid-to-long term. Consequently, it should be included into financial evaluation and debt risk assessment. No transparent and independent analyses of digital performance existed though. D-Rating is filling that gap with a scientific and objective approach. In 2016, D-Rating project won adigital innovation award (Concours de l'Innovation Numérique) and earned the backing of the BPI (French public investment bank). Backed by € 1 Mln funding, the core team was created in early 2017 and first pilot customers joined the project in March.

Infosys Finacle

Inspiring better banking across 100+ countries.

ITSCREDIT

ITSCREDIT is a software company specialized in credit solutions and their implementation. With highly qualified team having over 15 years of experience in credit, we are equipped with a Credit Platform that is fully automated to complement the stages of a loan origination process.

PayKey

PayKey enables banks, telcos, and mobile wallets to offer customers instant access to financial services, including P2P payments, balance check and top-ups - from within ANY mobile app, including all messaging apps. Our patented Social Payments Solution™ is based on a state-of-the-art smartphone keyboard that includes a branded banking/telco button. This button opens a menu of services, fully customized to the offerings of the service provider, creating a frictionless experience, driving engagement and keeping services always in front of customers. PayKey is already serving over a dozen banks all over the world, including global brands ING, Standard Chartered and HSBC.

McKinsey & Company

Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 401,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

Leverage community expertise to redefine finance

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