OneZurich Workforce Ambassador Module Qorus Innovation in Insurance Awards 2024

Background:

In 2021, we launched our Employee Ecosystem Initiative (OenZurich) aimed at revolutionizing the digital experience for our workforce. Over the past two years, our focus has been on initiatives related to the new hybrid way of working. We've constructed an ecosystem of mobile components, each dedicated to enhancing different aspects of the employee journey, including efficiency, workplace dynamics, and digitalization. Our overarching priority has always been to create exceptional user experiences and seamless integrations with enterprise systems.

Last year, we took our initiative to the next level by considering employees as our best ambassadors and more motivated customers. Introducing the OneZurich Workforce Ambassador Module, we developed a digital tool that provides employees with easy access to buy Zurich Insurance Products and a user-friendly interface to explore all the benefits available to them. This initiative is designed to not only enhance our corporate culture but also to empower our employees to become advocates for our products. We strongly believe that our workforce can be the most effective ambassadors for our services, fostering pride in the quality of the services they provide. It is what we call our Multiverse App as cover all the journey as employee but also as Customer/Ambassador