Kotak Bank Launches Fusion Cash Management(FCM) service Qorus-Infosys Finacle Banking Innovation Awards 2024
IndiaCategory
Core Offering InnovationKeyword
Customer experience, Customer service, SME Banking, Payments
Innovation presentation
Kotak's Fusion Cash Management services (FCMS) has enhanced architecture with improved speed and durability of cash management services products. It has penetrated into various segments like SME, Mutual Funds, NBFCs, service industries, etc disbursing payments of majorly vendor payments, salary disbursements and merchant payments. This service was ideated to curb modern day concerns related to payment processing, use of advanced technology, higher backend capabilities, risk management and robustness to cater client asks. Several client users, Bank's Operations and risk team use this product at an instant without any delay or lag in system. The system has capabilities of being integrated with ERPs for seamless and easy transfer of payment details to be processed post approvals.
Interested in learning more?
Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.