Submitted by

DCB Bank

Premium
26/06/2024 Banking Innovation
DCB Bank has been delivering an efficient digital banking experience through our proprietary solutions. To enhance our digital offerings Bank is launched cobranded debit card tailored for international travelers with frictionless customer journey.
Innovation details
Country
India
Category
Neobanks & Fintech Players
Keyword
Customer acquisition & loyalty, Strategy & Business model, Payments

Innovation presentation

DCB Bank has been delivering a seamless and efficient digital banking experience for customers, using proprietary solutions. To enhance the Bank’s digital offerings and provide more diverse and robust products to customers, DCB Bank has created an open integration platform that can be consumed by FinTech partners to create innovative products.

While FinTech’s can onboard and serve the customer's digitally it is also very important to build the banking systems without compromising any of the regulatory requirements and security guidelines from RBI, UIDAI, PCIDSS, ITSEC, etc. The Bank adhered to the requirements and developed internal consent management and Aadhaar SDK along with enhancing the APIs to support with consent. DCB Bank also adopted AWS cloud, all the related services and functionalities are bundled and accommodated as microservices in the cloud. For instance, to on-board a new customer, the requirement is for the customer’s PAN & Aadhaar deduplication to be done by the Bank, E-KYC, OTP (One Time Password) are bundled as a micro service. Thereupon after V-KYC is done, the customer’s account creation and issue of DCB Niyo Global Card are bundled as another micro service. Advanced features like biometric process, providing the customer with an instant product kit, real time evaluation of Tax Collection at Source (TCS) charges at the industry level for international travelers, etc.. are developed as APIs. All of these simplifies the FinTech's efforts to integrate with banking systems easily to provide a magnificent experience to the customer.

Utilizing all these advanced architectures of DCB Bank and the innovative expertise of the FinTech's, the Bank has forged a business alliance with NiYO to introduce a co-branded DCB Niyo Global Debit Card tailored for international travelers. This initiative has received exceptional acclaim since its launch, quickly establishing itself as one of the most successful and celebrated products.

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