DCB – Co-Lending Model solution Implementation in Finacle Qorus-Infosys Finacle Banking Innovation Awards 2025
IndiaCategory
Business Model InnovationKeyword
Loans, Operational excellence & efficiency, Customer service
Innovation presentation
This innovation significantly increased onboarding the new Co-Lending partners in different segments such as Unsecured Business Loan, Secured Home Loan, Gold Secured Loan, SME and MSME Sectors, as a bulk mode with more robust process. As onboarding times are minimal due to automation and process optimization, it leads to an increase in the Co-Lending partner’s satisfaction and enhanced operational efficiency. • Advanced data analytics and reporting capabilities, enabling continuous monitoring and optimization of the onboarding process and better decision-making. • By enabling the Co-Lending model, DCB Bank has successfully expanded the loan portfolio across the chosen segments, leading to improved efficiency, accuracy, and customer satisfaction.
Interested in learning more?
Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.