VidaCaixa MyBox VidaCare Qorus-NTT DATA Innovation in Insurance Awards 2025 - Winner

1. VULNERABLE TIMES Humanity is rapidly aging, even faster than ever before. Demographic transition, based on the shift from higher to lower levels of fertility and mortality yields a period of rapid population increase and a larger older population across the world. Already, 868 millions of people are over 60 – that’s nearly 12% global population.

And predictions are not far better; there is no place for enthusiasm.

In the USA and Europe, 20% of the population will be over 65 by 2030, while in Asia, this figure will be 18%. More developed countries have completed this transition but less and least developed countries are in the early stages but starting to grow. Spain is the in Top 20 with a 21% People over 65 years in 2025.

Living longer does not always mean living in good conditions. Based on the Wellbeing Measurement from the OECD and the United Nations (2024), age is the strongest known risk factor for neurodegenerative diseases, showing statistically the stronger correlation.

The number of people living with neurodegenerative diseases in the world was estimated to be close to 27,2 million in 2024, and by 2040 this figure is expected to rise to 78 million. Asia and upper middle- or high-income populations have the largest population with mental disorders like Dementia, but Europe has the highest rate (2%), US (1%), Asia (0,6%), according McKinsey Health Institute.

To preserve the quality of life of our seniors during the most challenging & vulnerable times, it is necessary to be prepared for the economic and social impacts that older adults and their loved ones may face.

In VidaCaixa, the leading Life Insurance Company in Spain with more than € 67 billion under management, we are aware of the magnitude of this unprecedented challenge that demands social commitment, and relevant and ambitious solutions.

MyBox VidaCare is the integral answer.

2. MYBOX VIDACARE 2.1 COVERAGE As a true pioneering milestone in life insurance sector worldwide, MyBox VidaCare is the first insurance designed by & for seniors to cover integrally the loss of autonomy caused by neurodegenerative diseases.

MyBox VidaCare offers protection to customers aged between 60 and 75 years who are interested in protecting themselves and their families against neurodegenerative diseases, providing coverage up to the age of 90, ensuring the physical, mental, and economic well-being of the individual. The novel coverage is as follows:

1. Death Benefit: During the first 3 years, the capital is equal to the premium paid. 2. Neurodegenerative Disease Benefit: 50k€ if a lack of autonomy due to a covered neurodegenerative disease is detected through standardized tests. 3. Survival Benefit for Neurodegenerative Disease: 50 k€ if the insured survives the third year after qualifying for the neurodegenerative disease benefit. 4. General Survival Benefit: 20k€ if the insured reaches the age of 90 without developing any covered neurodegenerative disease.

The neurodegenerative diseases that have been covered are Alzheimer's disease and dementia, Parkinson's disease and other irreversible secondary parkinsonian syndromes, ALS, and multiple sclerosis.

MyBox VidaCare provides immediate coverage up to age 90, ensuring comprehensive protection for seniors. It includes life and disease coverage, offering financial support if a lack of autonomy due to a neurodegenerative disease is detected, helping to manage care costs and maintain financial stability.

Trends in Insurers in Asia and Europe is moving towards whole-person coverage including physical mental and emotional wellbeing. But there is nothing like MyBox VidaCare for its groundbreaking approach.

Our aim is to provide to our customers and their loved ones maximum physical, emotional, and financial peace of mind.

2.2 ECOSYSTEM OF SERVICES MyBox VidaCare add a high-added value ecosystem of services aimed at preventing and managing neurodegenerative diseases, provided from the first day of contracting through the Spanish leading startup in the care & attention of the elderly with the goal of living better at home. The 7 services of MyBox VidaCare are distributed in 2 phases:

Phase 1. Pre-Diagnosis Services 1. Personal Advisor: A professional who guides the customer throughout the life of the policy. 2. Customer Portal & Content Platform: high-value information on additional services, content, and worksheets addressed to improve and maintain a healthy lifestyle. 3. Personalized Risk Prevention and Reduction Plan: Every year, an integral medical assessment (functional, mental, nutritional, and social status) to enhance the lifestyle. 4. Legacy Management and Legal Advisory: An expert will clarify any doubts about legal protection.

Phase 2. Post-Diagnosis Services: 5. Guidelines & Care Plan: A hypercustomized Care Plan that promotes personal autonomy and active life. 6. Dependency Law Assistance: Specialized advice for obtaining public aid. 7. Home Assessment: Expert guidance on how to modify customer’s home according to new realities.

One of our key endeavors with MyBox VidaCare was to ensure for our elderly and their loved one’s health, peace of mind, dignity, and autonomy at home.

We must live longer and better. MyBox VidaCare ensures that.