Automated PAYG travel insurance: protection that activates only when you travel Qorus-NTT DATA Innovation in Insurance Awards 2025 - Winner
SwitzerlandCategory
InsurtechKeyword
Travel Insurance, Embedded finance & Super appsBusiness Line
Health InsuranceDistribution Channel
Online / Direct
Innovation presentation
Ledgertech is a technology company specializing in embedded insurance solutions, enabling insurers to seamlessly integrate contextual insurance products into everyday digital experiences. Our automated Pay-As-You-Go (PAYG) travel insurance is a breakthrough in embedded insurance, bundling coverage directly into mobile and eSIM packages. Fully automated and dynamically priced, it activates only when travelers are abroad, removing the friction of manual enrollment and unnecessary prepayments. This innovation shifts travel insurance from a standalone, transactional product to an integrated, contextual service, meeting travelers exactly when and where they need protection.
Traditional travel insurance requires advance planning and manual activation, which often leads to low adoption rates and missed opportunities for both customers and insurers. By embedding insurance into a service travelers are already purchasing, mobile connectivity, Ledgertech eliminates friction entirely. Customers only pay for the days they are actually abroad, while insurers gain access to a new, high-volume distribution model that expands their reach far beyond traditional channels. This approach enables insurers to distribute their products effortlessly and at scale, unlocking a market of digital-first, convenience-driven customers.
Inspired by the rise of embedded finance and contextual insurance, as well as the rapid growth of the eSIM and roaming industry, Ledgertech identified an opportunity to reimagine travel insurance as part of a traveler’s digital journey, rather than a separate purchase decision. The result is a fully automated, real-time model that benefits both customers and insurers. For travelers, coverage is effortless and cost-effective, with instant, cashless access to medical services if needed. For insurers, the solution delivers scalable, automated efficiency, reducing administrative costs while strengthening customer engagement and loyalty through an experience that is as seamless as it is relevant.
The success of this innovation is already evident. Live across several countries in EMEA, our PAYG travel insurance solution has been adopted by leading insurers and telecom providers, proving its scalability and effectiveness. It has also been recognized globally, winning the Global & EMEA Insurtech Innovation Award (TDI 2024), being named Swiss Insurtech of the Year 2024, and securing a spot on CNBC’s Top 150 Insurtechs list, as well as ITC Europe’s Top 100 2025. This level of industry recognition, combined with real-world adoption, underscores its potential to redefine how travel insurance is distributed and consumed.
By shifting insurance from a separate purchase to an embedded service, Ledgertech is creating a new standard for frictionless, customer-centric protection. It’s a disruptive leap forward, proving that insurance can be seamlessly integrated into everyday digital experiences in a way that benefits both customers and the industry at large.
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