Reinventing Digital Service Excellence via Website, Customer Portal & IVR Modernization Qorus Innovation in Insurance Awards 2026

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IndiaFirst Life Insurance

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13/03/2026 Insurance Innovation
IndiaFirst Life reimagined insurance servicing by modernizing its Website, Customer Portal and IVR into fast, intuitive, multilingual digital experiences—enabling customers to self-serve with confidence and reducing effort across all touchpoints.

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