At the forthcoming Efma-Accenture webinar, Accenture’s Jean-François Gasc will present key findings from Accenture's Global Insurance Consumer Study.  The study reveals how the COVID-19 pandemic has shifted the expectations, behavior, and experiences of insurance customers around the world.

During the webinar, executives from Discovery, Europ Assistance, and PZU, will discuss how their innovative responses to the COVID-19 pandemic and highlight how their businesses are changing to meet the future needs of customers.