The key to developing excellent experiences Qorus Banking Innovation Awards 2023

Submitted by

Banco Sabadell

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18/09/2023 Banking Innovation
At Banco Sabadell, we have radically transformed how we conceive and develop our financial services, making User Experience (UX) the cornerstone of our strategy. We've introduced a validation metric known as "QXSCORE" that assesses the quality of the experience our projects provide. This allows us to refine them through iterative cycles of evaluation and development, optimizing costs and ensuring high-quality products. This innovation has not only improved the efficiency and quality of our projects but has also strengthened our competitive position in the Spanish banking sector.

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