CBD's Innovation in Instant Payments Qorus Banking Innovation Awards 2023

Submitted by

Commercial Bank of Dubai

Premium
12/09/2023 Banking Innovation
Commercial Bank of Dubai (CBD), a leading financial institution in the UAE, has propelled itself to the forefront of innovation with its groundbreaking "Instant Payment Platforms." With a customer base exceeding 1.5 million and a remarkable 10% growth over the past year, CBD's rapid success can be attributed to its state-of-the-art payment technology. These instant payment platforms have not only streamlined domestic and international payments across 20+ corridors but have also set new standards for speed, efficiency, and customer convenience.
Innovation details
Country
United Arab Emirates
Category
Core Offering Innovation
Keyword
Payments

Innovation presentation

CBD's "Instant Payment Platforms" offer a host of features that redefine the payment experience: • Instant Domestic and International Payments: Facilitating swift and hassle-free payments across more than 20 corridors. • Immediate Settlement: Payments, whether local or cross-border, are settled within 30 seconds, ensuring lightning-fast transactions. • Omni-Channel Integration: A seamless integration that services bank-wide payments, enhancing accessibility for customers. • Simplified Two-Step Process: CBD has simplified payments into a two-step process, making it easier for customers to transact. • Real-Time Payment Tracking: Providing end-to-end visibility until the beneficiary is credited, ensuring transparency. • Multi-Currency Payment: Enabling effortless transfer of multi-currency payments through a wide range of aggregators across payment corridors. • Collaboration with FinTechs: Partnering with FinTech companies to cater to low-income customer segments, expanding financial inclusion. • Payment Pre-Validations: Offering accurate beneficiary information, thereby minimizing payment returns. • Real-Time Anti-Money Laundering (AML) Checks: Preventing payment rejections through real-time AML checks.

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