About
Innovation is the foundation of progress in the ever-changing field of customer service. ICICI Lombard (ILGIC) in late December 2022 unveiled "Cloud Calling," a ground-breaking technology that redefined customer engagement.
Qorus-NTT DATA Innovation in Insurance Awards 2025- Nominated
Cloud Calling: The Future of Personalised Customer Experience
Submitted by
premium
Q+
29/11/2024
Insurance Innovation
Interested in learning more? Speak to Boris, Qorus's Content Lead
Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.
Contact us
