Qorus Innovation in Insurance Awards 2025

Cloud Calling: The Future of Personalised Customer Experience

Submitted by

ICICI Lombard General Insurance Company

Logo of ICICI Lombard General Insurance Company
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29/11/2024 Insurance Innovation

About

Innovation is the foundation of progress in the ever-changing field of customer service. ICICI Lombard (ILGIC) in late December 2022 unveiled "Cloud Calling," a ground-breaking technology that redefined customer engagement.

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