Qorus-Infosys Finacle Banking Innovation Awards 2025- Nominated

Voice assistant for CSAS branches & bankers

Submitted by

Ceska Sporitelna

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05/06/2025 Banking Innovation

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Voice assistant for branches boosts service by answering all calls on the first try, resolving 20% independently and being available 24/7. It supports bankers with automated scenarios, saving time for client meetings and advisory.

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