Submitted by

Peak3 (formerly known as ZA Tech)

Premium
02/03/2026 Insurance Innovation
The next-generation intelligence insurance core platform
Innovation details
Country
Singapore
Category
Insurtech
Keyword
AI & Generative AI, Insurance, Health insurance, Life insurance, Cloud
Business Line
Accident Insurance, Commercial Insurance, Health Insurance, Healthcare, Home Insurance, Liability Insurance, Life Insurance, Motor insurance
Distribution Channel
Partners, Online / Direct, Brokers

Innovation presentation

Peak3's Graphene is an intelligent, AI-driven, and connected insurance core platform designed to transform the entire insurance value chain and product spectrum. With its modular and flexible architecture, Graphene seamlessly adapts to your business strategy and operational needs—whether you're launching a new insurance initiative or modernizing existing core systems. This AI-powered core system provides end-to-end support, enabling global scalability and innovation across every aspect of the insurance value chain. For insurers seeking a more agile approach, Graphene also offers a lightweight, connected set of digital capabilities, designed for rapid deployment of AI-enabled digital insurance solutions.

Graphene v3, the latest evolution of its next-generation insurance core platform with built-in intelligence. This release marks the culmination of nearly 100 bi-weekly updates and more than 1.5 million hours and US$75 million invested in R&D since the launch of Graphene v2 in 2021.

Graphene v3 stands as the insurance industry's most groundbreaking AI-native core platform, uniquely positioning it to win the Most Innovative Product award through three transformative dimensions:

1. AI-Ready Architecture Redefining Industry Standards
Built on microservices from inception, Graphene v3 integrates 12+ native AI capabilities - including fraud detection, intelligent document processing, and the market's first AI Agent Orchestration platform - enabling insurers to automate 65%+ of routine processes. Its serverless architecture delivers 99.999% uptime while reducing cloud costs by 30%, combining enterprise resilience with radical efficiency. The platform's unique bi-weekly update cadence (100+ releases since 2021) ensures continuous innovation adoption without system downtime.

2. Unprecedented Market Impact Across Insurance Verticals
As the only solution spanning P&C, Life, and Health sectors, v3's commercial lines expansion and group health enhancements now cover 92% of global insurance products. Its Open API Platform with 500+ OAS-compliant interfaces accelerates third-party integrations by 70%, powering 2B+ policies across 20+ countries. Multinational clients achieve 80% IT cost reduction per market through cloud-native multi-tenancy, while cutting emissions by 70% vs legacy systems.

  1. Globally Recognized Innovation Redefining Insurance Technology

Graphene stands as a testament to Peak3’s commitment to pioneering future-proof insurance infrastructure, backed by unanimous acclaim from leading research firms:

  • ISG: Recognised as leaders in delivering top-tier solutions across the APAC and EMEA in ISG's Provider Lens Insurance Platform Solutions.

  • Celent: Named as a Technology Standout in 2025 Life Policy Administration Systems (PAS) Reports for APAC & EMEA, as well as the 2025 Life Claims Systems Report

  • Gartner: Named as a representative vendor in their Market Guide for Life and P&C Insurance Core Systems, APAC

  • SONR: Beyond Boundaries Scale 50 report — one of the top 50 established and scaling companies

  • Fintech Global: Named as one of the world's most innovative insurtech companies in Insurtech100 list 2024

This recognition underscores its revolutionary blend of technical excellence and business impact, achieved through a $75M R&D investment and 1.5 million hours of development.

Graphene delivers measurable innovation at scale: its AI-native architecture supports 1,500+ pre-integrated AI models and RAG pipelines, enabling seamless Agentic AI workflows with granular compliance controls. DevPerfOps enhancements have driven 50%+ performance gains for clients, while its modular design accelerates product launches by 50% and reduces claims leakage by 40%.

Graphene v3 delivers market benefits grounded in the provided materials as follows:

  1. Reducing Legacy Complexity & Operational Costs

Built through 100 bi-weekly releases and 1.5M+ R&D hours since 2021, Graphene v3’s unified microservices architecture replaces fragmented systems, addressing insurers’ legacy constraints:

  • Commercial Lines Expansion: Modernizes P&C systems by extending capabilities from retail to commercial lines, enabling end-to-end digital transformation.

  • Multi-Tenant Efficiency: Allows multinational insurers to standardize operations across markets, achieving up to 80% IT/operational cost savings per market (explicitly stated in materials).

  • Cloud-Native Sustainability: Reduces emissions by over 70% compared to on-premise systems.

  • Self-Sufficiency: Data Management Services enable lossless configuration migration across environments, accelerating innovation cycles without coding.

  1. Accelerating Innovation & Partnerships

Graphene v3’s Open API Platform v3 (OAS 3.0.1-compliant) drives growth through:

  • Rapid Integration: Domain-specific APIs streamline third-party connectivity, aligning with insurers’ need to embed products into partner ecosystems.

  • Speed-to-Market: Enables insurers to launch digital products (e.g., parametric insurance) in days to weeks via no-code configurations, bypassing legacy delays.

  • Client Example: Companjon leveraged Graphene to deploy a parametric insurance platform with instant claims settlement, seamlessly integrating into partners’ digital journeys.

  1. Scaling Secure, AI-First Operations

Graphene v3’s pre-integrated AI capabilities directly address the industry’s AI adoption challenges:

  • Built-In AI Modules: Fraud, waste, and abuse (FWA) detection, intelligent document processing, and AI Agent Orchestration automate workflows.

  • Performance & Resilience: Serverless architecture and tech stack upgrades deliver 50%+ performance gains, 99.999% uptime (2025 target), and 30% lower cloud costs via FinOps.

  • Scalability: Supports 2B+ policies across 20+ countries, with blue-green deployments ensuring uninterrupted AI-driven operations.

Tangible Outcomes Cited in Materials:

  • 50+ insurers modernized systems, including multinationals achieving 80% IT cost reductions per market.

  • 75% faster claims settlement for parametric insurance use cases (e.g., Companjon).

  • Recognized by ISG, Celent, and Gartner as a leader in core platform innovation.

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