E2E Voluntary Pension Fund in Mobile Banking Qorus-NTT DATA Innovation in Insurance Awards 2026

Submitted by

UniCredit Bulbank

Premium
10/03/2026 Insurance Innovation
Bulbank Mobile turns pension planning into a seamless digital experience with full online onboarding, real‑time pension simulations and secure remote e‑signature — fast, flexible and paperless.
Innovation details
Country
Bulgaria
Category
Product & Service Innovation
Keyword
Savings & Investments, Digital channels & Omnichannels, Retail banking, Embedded finance & Super apps, Bancassurance
Business Line
Employee Benefits
Distribution Channel
Online / Direct

Innovation presentation

Bulbank Mobile has transformed pension planning from a bureaucratic process into a frictionless digital journey.

Innovation: In partnership with Allianz Bulgaria, the app provides a full end-to-end digital onboarding for voluntary pension funds.

Key Feature: Users benefit from an integrated Pension Calculator, allowing for real-time simulations of future returns based on contribution adjustments.

Efficiency: The entire contract is signed remotely via embedded e-signature technology, making Bulbank one of the few regional leaders to offer complete digital lifecycle management of retirement assets.

Interactive Financial Modeling (Pension Calculator): The app features a sophisticated built-in calculator that allows users to simulate their future pension income. By adjusting contribution amounts and periods, clients can see the immediate impact on their long-term financial health, promoting informed decision-making.

Flexible Contribution Management: The platform offers unparalleled flexibility, allowing users to choose their contribution frequency (monthly, quarterly, or annually) and make additional one-time contributions with just a few taps.

Embedded E-Signature & Remote Identification: Utilizing advanced biometric and digital signature protocols, the application ensures that the entire legal documentation process is secure, compliant, and 100% paperless.

Market Leadership: Bulbank Mobile is among the few platforms in the CEE region providing a 360-degree view and management of retirement assets, from the initial contract to real-time balance tracking.

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